Features | Charity800.com

"From the simplest forwarding number to the most advanced call distribution & call tracking scheme our service can get the job done!"

Toll Free Numbers
We have a wide selection of 800, 888, 877, & 866 toll free numbers. We are one of the few providers left that has 800 numbers available. There are no 800 numbers left in the national toll free number service. You can choose one or more numbers from our available pool when you sign up.
Vanity Numbers
Call us before or after signing up and we can search for a vanity number that spells a keyword such as 800-Your-Business. The search is free and if we can secure a number for you it is only a $20 setup fee. That is 25% lower than the competition. Call us at 1-877-278-0417 for a free search.
Local Numbers Nationwide
If you need a local number in almost any area code we can deliver. A local number can give you a local look and feel when marketing in different areas. You can have a mix of local and toll free numbers. We can also search for local vanity numbers for you at no charge. If you don't see the area code you need when signing up online please call us at 1-877-278-0417 because we will probably we able to secure it.
Number Portability
You can bring your toll free or local numbers with you when you sign up for our service. Also you can take your numbers with you when you leave no questions asked, even if you got the numbers from us. Call us at 1-877-278-0417 to ask about number portability.
Simple Call Routing
Simply set the phone number you want your calls to forward to and we will send all your calls direct. This is the simple option for anyone who just wants a number for their business without the extra features.
Automatic Call Distribution
With our virtual ACD you can add 2 or more phone numbers and our system will hunt from one number to the next until someone answers. Charity800.com will also report who answered the call. The phones numbers can be anywhere in the country; office phones, mobile phones, house phones, voice mail, etc.
Call Recording
We can record all your phone calls if you want us to. We will then store them online for 15 days for you to review. This comes with the service at no extra cost. Most other companies charge extra for this important feature. Call us with any questions at 1-877-278-0417.
Advertising Call Tracking
Forget about the expensive call tracking providers, with Charity800.com you can track all your advertisements with 1 to 1000+ unique tracking phone numbers. Our built in Return on investment reports will tell you how to optimize your advertising budget and save thousands of dollars!
Voice Mail
Our voice mail feature allows you to either send calls straight to voice mail or send to voice mail after ringing for a set amount of time. Your voice mail recordings will be stored online and optionally emailed to you. This is a high capacity voice mail service that can handle hundreds of simultaneous calls which makes it great for marketing & lead generation purposes. Call us with questions at 1-877-278-0417.
Live Call Reports
Charity800.com features over 10 real-time call reports that give you a visual display of your call activity. From calls by state to calls per hour we can deliver important call data that helps you plan your marketing and staffing. Click here to view some screen shots.
Live Call Logs
Detailed call logs show you the data/time of each call, caller ID, reverse lookup, phone number it came in on, where it routed to, call duration, call disposition, call notes, and call recording.
Basic CRM
Basic customer resource management features are included; call dispositions allows you to set statuses like; call back, not interested, sale, etc. Call notes allows you to make written notes about a call.
Call Alerts
SMS mobile text message alerts can alert your cell phone whenever you miss a call or any time you get a call on a specific number. This is great if you are waiting for a direct mail marketing campaign to hit mail boxes.
Reverse Lookup
Reverse lookup give you the name and address of the caller when available. We currently provide this at no extra cost to you for a limited time.